File Upload Instructions
Packaging ensures that all your fonts and linked images are collected into one folder so the recipient doesn’t see missing link or font errors. Follow the instructions below to correctly package your files for sending to Titan.
Adobe Illustrator
- Go to File > Package.
- Choose a Location and Folder Name for your package.
- Ensure the following options are checked:
A: Copy Links (and Collect links in separate folder)
B: Copy Fonts used in document
C: Create Report - Click Package and then OK on the font warning.
Adobe InDesign
- Go to File > Package.
- Review the Summary screen for missing fonts or links, then click Package.
- Specify the folder location and ensure these are checked:
A: Copy Fonts
B: Copy Linked Graphics
C: Update Graphic Links in Package
D: Include IDML (essential for older InDesign versions)
E: Include PDF (for quick reference) - Click Package and then OK on the font warning.
Optimize Your Files
Use the following tips to reduce file sizes, ensuring faster transfer speeds and avoiding common email delivery failures.
Zip the Files
Right-click your packaged folder and select Compress (Mac) or Send to Compressed folder (Windows). A single .zip file uploads much faster than a folder containing many files.
Wifi/Internet
Plug in an Ethernet cable directly to your computer instead of relying on Wi-Fi. Wireless signals can be laggy or unstable, which often causes large file uploads to fail or take much longer.
Get Help
Have a question or need help with the above instructions?
Send an email to crystal.paschall@titan-box.com or click the button below.